We live up to our promise of an outstanding service by assigning each job to a team of experienced translation and localization specialists. We make it easy for companies to work in multiple languages in any subject. Fast, reliable and at an affordable price.
Over 10 years of experience have brought us to where we are today – a global translation company with a vast network of translators, editors, copywriters and other language specialists; not to mention: hundreds of satisfied customers.
How can I request a quote? Is it free?
It’s simple – just click on “Order Translation” in the right top corner of the site, fill in your information and we will get back to you promptly. Requesting a quote is free and does not carry any obligations.
How do I know that your agency is reliable? What are the guarantees?
Cross Border Translation has a long track record of satisfied clients. We are happy to provide you with examples of work we have delivered and testimonials from our satisfied customers. We guarantee that we will not be satisfied until you are.
How is the price of a translation calculated?
At CBT, we start with our standard translation rate for a particular language combination. Rates may differ according to the language combination, expertise and deadline. We then analyze the source text for repetitions and offer discounts that take this into account. We also offer discounted rates for repeat jobs and jobs with large volumes. We will always provide you with the total price and wait for your confirmation before starting on your project.
How do you quote for express delivery (rush jobs)?
We charge an express delivery (rush job) rate for jobs that our translators or project managers have to do outside their usual work hours, for example in the evening, weekend or on public holidays. This could also apply to jobs with very short deadlines. Pricing depends on the timing requested.
Is your team able to handle translations in any language?
At Cross Border Translation we work with in-house translators as well as a vast network of certified professional translators and other language specialists around the world. Through a careful selection process we choose the language specialists best suited to your specific needs.
What is the payment process? Which payment methods are accepted?
Shortly after we deliver your project, we will send you a quote for our services. In some cases we will request full or partial payment in advance. We accept payments through bank transfer and Paypal.
Are there any minimum order restrictions (in volume or price)?
We charge a minimum of USD 60 (approx. EUR 50) per project to cover the cost of the people and resources involved in any project, big or small. This minimum does not apply to texts sent as updates to an ongoing project (i.e. a project that has been accepted, but not delivered yet).